Effective Date: October 25, 2026

Welcome to Winro. This Privacy Policy details how Park Slope Pet Supplies handles, collects, and protects your personal information when you navigate https://winro.shop/ to purchase our pet feeders and pet food bowls, or when you interact with our customer support team. By using our website, you consent to the data practices described in this document.

Information Collection

To fulfill your orders and maintain a smooth shopping experience, we gather certain details during your visit to our store.

When you make a purchase, create an account, or contact us directly, you may provide your full name, email address, phone number, billing and shipping addresses, and details about the specific pet supplies you are ordering. We also retain records of your customer service inquiries and transaction history.

We support a variety of payment options, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. All payment data is processed securely through compliant third-party gateways. We do not store or host your full credit card information on our own systems.

As you navigate our website, we automatically collect fundamental technical data to monitor site health and functionality. This includes your IP address, browser type, device profile, and general browsing patterns.

How Your Data is Used

We primarily rely on your information to process transactions and manage your orders. Your data enables us to:

  • Coordinate deliveries through our authorized carriers (FedEx, UPS, USPS).
  • Send transactional communications, including order confirmations, tracking details, and shipping updates.
  • Address customer support inquiries and manage return or exchange requests within our 30-day window.
  • Analyze store performance to optimize our layout and expand our pet product offerings.
  • Screen transactions to identify and prevent potential fraud.

Information Sharing Practices

We do not sell your personal data to outside marketing agencies. Your information is shared only with trusted partners required to keep our business running effectively. These include payment gateways that authenticate your transactions, shipping providers that deliver your orders, and the platform hosting our website. We may also disclose information to legal authorities if mandated by law or necessary to protect our business operations.

Cookies and Tracking

Winro utilizes cookies to enhance site functionality. These small files remember the items in your shopping cart, recognize your device on subsequent visits, and provide us with general traffic insights. You can configure your browser to reject cookies, but please note that this may disrupt certain checkout features or site capabilities.

Security and Data Retention

We implement standard industry safeguards to help secure your personal information against unauthorized access. While we strive to protect your data, no internet transmission or electronic storage method can be completely invulnerable. We retain your information only as long as necessary to process your orders, maintain your active account, and fulfill our legal and tax recording obligations.

Your Privacy Rights

You have control over the personal details you share with our store. You may contact us to request a copy of your data, update inaccurate shipping or contact information, or ask that we remove your details from our active database. If you are subscribed to our promotional emails, you can opt out at any time using the unsubscribe link provided in those messages. To make a privacy-related request, please email support@winro.shop.

Third-Party Links and Social Media

Our store may contain links to our official social media channels, including Facebook and Pinterest. We do not control the privacy standards or content of these external platforms. We encourage you to review their specific privacy policies before engaging with them or sharing personal details.

Children’s Privacy

Winro is intended for a general adult audience. We do not knowingly solicit or collect data from anyone under the age of 18. If we become aware that a minor has submitted personal information to our site, we will take appropriate steps to delete it.

Policy Updates

We may revise this Privacy Policy to reflect updates in our operational practices or legal requirements. Any modifications will be posted directly to this page, and the effective date at the top of the policy will be adjusted to reflect the latest version.

Contact Information

If you have questions regarding this policy or our data practices, please reach out to our team.

  • Store Name: Winro
  • Legal Business Name: Park Slope Pet Supplies
  • Website:https://winro.shop/
  • Email: support@winro.shop
  • Phone: +1 (347) 689-2336
  • Business Address: 697 5th Ave, Brooklyn, NY 11215, United States
  • Business Hours: Monday – Saturday, 09:00 AM – 05:00 PM (EST)
  • Closed: Sunday